Booking & Cancellation Policy

Bookings

All bookings must be redeemed within 3 months of the purchase date, however individual exceptions can be made at my sole discretion.

Cancellations

To cancel or reschedule an appointment, please call Veronika on 07761 823280.

When a client schedules a session with me, a block of time is reserved specifically for that client, as well as at the venue where the session is due to take place. Time is valuable for both me and my clients, therefore, 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, you may still be charged for the session, at my discretion.

Similarly, this policy applies to myself. Should a situation arise when I have to cancel or reschedule a session with a client, I will do my best to provide the client with 24-hour notice.

Updated: 01/04/2018